Twenty

Key Features

• Customer Management
  Add, filter, sort, edit, and track customers with ease.

• Opportunities
  Create and manage one or multiple opportunities per company.

• Rich Notes & Tasks
  Keep track of interactions and action items through timeline-based notes and record-specific tasks.

• Email Integration
  Track deal progress with built-in email syncing.

• Custom Data Model
  Tailor your CRM to your business with fully customizable objects and fields.

• Search & Keyboard Shortcuts
  Navigate the app quickly with global search and productivity-focused shortcuts.

• GraphQL & REST APIs
  Seamlessly connect Twenty to your existing tools and workflows.

• Webhooks
  Trigger external actions or sync data in real time.

• Secure & Open
  GPL-licensed, community-audited, and built with security in mind.

• Plugin Ecosystem (Coming Soon)
  Extend functionality and build custom features with a plugin system designed for collaboration.

• Workflow Automation (Coming Soon)
  Define custom business logic and automate your CRM processes.

Building a Modern Alternative to Salesforce, Powered by the Community

Does the world need another CRM?

At first glance, maybe not. But when we looked closer, we saw three big reasons why it absolutely does.

CRM platforms today are expensive. Worse, they lock you in by hoarding your customer data, making it difficult to leave and easy to upsell. That dynamic feels broken , and ripe for reinvention. With Twenty, we’re offering an escape route: a modern CRM that gives control back to its users.

Second, it’s time for a fresh start. Most legacy CRMs weren’t designed with today’s product standards in mind. We’re inspired by modern tools like Notion, Airtable, and Linear , tools that feel cohesive, elegant, and fast. That same experience should exist in customer relationship management.

Lastly, we believe software is better when it's built in the open. Twenty is open-source, and already hundreds of developers are shaping it together. When plugin capabilities are live, we’ll unlock a whole new ecosystem of shared tools and integrations , all driven by the community.

What You Can Do With Twenty

We’re in beta right now, and building fast. If you’ve got feedback or feature requests, we’d love to hear from you. Just open an issue and let us know what you need.

Inside Twenty, you’ll find a fast and flexible experience for managing your pipeline. You can add, filter, and edit customer records. You can create opportunities, leave rich notes, and assign tasks , all tracked in a clear, chronological timeline.

We’ve made it easy to move through the product with search and keyboard shortcuts. It’s fast, intuitive, and designed to help you stay in flow.

Twenty also connects easily with the rest of your stack, thanks to robust APIs and webhook support. You can tailor your data model to match your workflow, and track deals from first contact to close , including email integration to keep conversations in context.

An Operating System for Customer Data

We see Twenty as more than a CRM. It’s the foundation for a flexible operating system built on your customer data , adaptable to how your business actually works. Define your own objects, mold the data model to your team’s needs, and build internal workflows that reflect real processes.

Soon, you'll be able to implement your own business logic natively within the platform. That means you can automate the things that matter , without resorting to hacks or workarounds.

And yes, it does everything you’d expect from a great CRM, too.

The Power of Open Source

Twenty is licensed under the GPL. That means you own the software. No rent, no lock-in, no opaque pricing games. You get the simplicity of SaaS with the freedom of open source.

Our community is already thriving. Hundreds of contributors have helped shape Twenty , offering code, ideas, feedback, and support. Whether you're here to explore, extend, or help lead the way, you’re welcome here.

We keep our roadmap open. If something’s missing, you can start a discussion, report a bug, contribute the fix, or even fork the repo and build it your way.

Finally, because Twenty is open-source, it’s secure by design. Global community scrutiny helps identify and patch vulnerabilities faster than any single vendor could manage alone. Your data stays safe , and under your control.